Gordon Bay Marine Current Jobs

Service Manager Job Advertisement

A service manager manages the service department team and handles customer service interactions, reports, and repairs. The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.

To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.

Service Manager Responsibilities:

  • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
  • Setting up and maintaining a service desk and evaluating its efficiency.
  • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
  • Monitoring department issues and client complaints to create methods to lessen recurring issues.
  • Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
  • Maintaining strong relationships with manufacturers, dealers, and sales representatives.
  • Helping to train new employees in company procedures.
  • Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Service Manager Requirements:

  • A bachelor's degree in business, administration, or related field is preferred.
  • Previous sales and management experience may be advantageous.
  • Strong industry knowledge.
  • Excellent leadership, communication, sales, and customer service skills.
  • Computer literacy and good organizational skills.
  • Strong creative thinking and problem-solving skills.
  • The ability to work under pressure and handle stress.
  • Salary Negotiable from $60,000 to $100,000.

We thank all applicants. Only those selected for an interview will be contacted.
Please send your resume to Ben by email: benh@gordonbay.com mail or in person: 
55A Hatherley Rd, Mactier ON P0C 1H0

 

Boat Detail Cleaning

Gordon Bay Marine Ltd. is looking to add vehicle cleaners to our team. Cleaners are responsible for cleaning and detailing customers boats and the cleanliness and aesthetic appearance of All Gordon Bay Marine’s trucks, boats, docks, office buildings and shops.

  • Seasonal/Full time, working weekdays, weekends, some holidays, and overtime. Flexibility in scheduling and tasks is required.
  • Work in a fast-paced environment, able to handle a large workload, physically demanding tasks, and complete tasks efficiently.
  • Be punctual, respectful, hardworking, energetic, positive, excel at time management, communications, teamwork, and follow leadership.
  • Work outdoors in all weather conditions, rain, heat, often dusty environment.
  • Perform various cleaning activities, to include scrubbing boat hulls, acid wash boats, pressure wash interior and exterior of boats, vacuum carpets, polishing chrome, boat waxing and detailing.
  • Other secondary activities will include cleaning bathrooms, and including washing floors, vacuuming carpets, washing carpets, docks, dusting, polishing and other cleaning-related activities in accordance with instructions given by the Team Supervisor.
  • Responsible for reporting any damage found, work as a team and independently to complete all tasks by deadlines.

We thank all applicants. Only those selected for an interview will be contacted.
Please send your resume to Randy at: Email: RandyE@gordonbay.com, Mail or in person: 55a Hatherley Rd. Mactier, ON P0C 1H0

Boat and Truck Driver

Gordon Bay Marine Ltd. is looking for a Driver. The following are some requirements of the position

  • Experience driving pick up trucks, with trailers up to 40 feet is required.
  • Have a valid Restricted A Ontario Driver's License.
  • Have a valid Pleasure Craft Operator Card.
  • Have experience driving, docking, launching and loading large and small boats.
  • Must be reliable, punctual, organized and able to work within tight deadlines
  • Job type: Seasonal, Full time: 40.00 hours per week
  • Must be able to work some weekends and holidays.
  • Must provide proof of licenses and a Driver's Abstract.
  • Job Type: Full-time, Contract. Salary: $16.00-$18.00 per hour

We thank all applicants. Only those selected for an interview will be contacted.
Please send your resume to Ben by email: benh@gordonbay.com mail or in person: 
55A Hatherley Rd, Mactier ON P0C 1H0

Commercial Sewing Machine Operator

Job type: Seasonal, Full time: 40.00 hours per week. Monday – Friday (some weekends may be required).

Start date: March 25 (approximately). End date: December 02 (approximately).

The daily task will be to operate machines to join sections of garments, or other articles into finished products for marine purposes by using sewing guides and tension devices.

  • Some experience is an asset, training will be provided
  • Familiar with single needle sewing and piping machine
  • Detail oriented person with the ability to work independently and as a team
  • Able to complete physically demanding tasks such as standing for long periods, using ladders, bending, crouching, crawling, walking
  • Excel at hand-eye co-ordination, manual dexterity, and repetitive tasks
  • Must be reliable, punctual, organized, and able to work within tight deadlines
  • Job Types: Full-time, Contract

We thank all applicants. Only those selected for an interview will be contacted.
Please send your resume to Ben at: Email: benh@gordonbay.com, Mail or in person: 55a Hatherley Rd. Mactier, ON P0C 1H0

Service Mechanic, Technician

Gordon Bay Marine Ltd. is looking for hardworking, motivated individuals to work in our Service bays, we are hiring for Full & Part Time positions.

Responsibilities:

  • Inspect and test engines to diagnose and isolate faults, adjust, repair, or replace mechanical or electrical system parts.
  • Preform scheduled service and maintenance, advise Service Writer of diagnosis, needed repairs, additional work needed, and cost estimate.
  • Maintain effective working relationships with other dealership members, exhibit timeliness, positive attitude, punctuality, and meet deadlines.
  • Conduct quality checks on work preformed, and maintain a clean, safe workspace.
  • Area of specialization in watercraft, able to work on all motors from ATV, UTV, Snowmobile, Generator etc.
  • Flexibility in scheduling, relevant Trade Certificate or Diploma required.
  • All applicants must have the ability to get to the marina independently, and must be able to legally work in Ontario, Canada at time of application.

We thank all applicants. Only those selected for an interview will be contacted.
Please send your resume to Dianne at: 
Email:diannet@gordonbay.com 
Mail or in person:  55a Hatherley Rd.
                             Mactier, ON P0C 1H0